A Guide to Working with People in Circumstances of Complex Self-Neglect and Hoarding

The self-neglect toolkit is person-centred and solution focused, utilising outcome-based models of practice to work with people who hoard and self-neglect.

Self-neglect and compulsive hoarding are highly complex issues and require a collaborative and integrated approach. This toolkit aims to ensure that practitioners are equipped with methods of working with people in a manner that is meaningful, co-ordinated multi agency partnership working.

This toolkit has been devised by front line workers, written by practitioners for practitioners.

Who is it for?

For all professionals working in complex self-neglect situations.

What is it designed to do?

  • To help you to assist the person you are working with to improve their circumstances.
  • To give you suggestions about what you can do in difficult situations, based on the experience and insights of other professionals in Merseyside, including Knowsley, working with people who self-neglect.
  • To make sure you, and all the other agencies you work with, have tried everything you possibly can.
  • To help you put together the pieces of the multi-agency puzzle.
  • To help you make defensible decisions.

This Knowsley Self-Neglect Guide has been compiled by Dr Elaine Aspinwall-Roberts, from Liverpool John Moores University and Paul Dalby from Knowsley Council.

If you have any comments or suggestions about the guide, or if there is anything you would like to see added, please email: ksab@knowsley.gov.uk.

Safeguarding Adults Procedure

Adult safeguarding procedures are to provide guidance to enable adults, anyone over the age of 18, to be kept safe from abuse or neglect and to allow for immediate action to be taken.

The procedures are a means for staff to combine principles of protection and prevention whilst respecting the individual’s views, wishes and preferences in accordance with Making Safeguarding Personal.

They are a statutory and legal framework for managing safeguarding interventions, through strong multi-agency partnerships that provide a consistent and effective prevention of, and response to, abuse and neglect. All organisations who work with or support adults experiencing, or who are at risk of, abuse and neglect may be called upon to lead or contribute to a safeguarding concern and need to be prepared to take on this responsibility. Safeguarding is everyone’s responsibility, and these procedures are for all voluntary and statutory agencies who work with adults at risk.

Download the new procedure document.

We really hope you have found it useful. If you have any comments or suggestions about the procedure guide, or if there is anything you would like to see added, please email: ksab@knowsley.gov.uk.

Help us identify training needs

The Knowsley Safeguarding Adults Board aims to support practitioners to support adults at risk of abuse and neglect and has developed this questionnaire to enable us to identify any training and development needs of front-line staff working with self-neglect and hoarding.

We would appreciate you taking the time to complete the questionnaire to support the Board to offer relevant training, policy, and procedure guidance to front line staff.

Please return the completed questionnaire to ksab@knowsley.gov.uk

If you would like the Board Business Unit to come to your team to discuss the work of the Board or introduce the Policies, procedures, and guidance that the Board is developing please contact us to arrange a date.